MTN....Your 'Worst' Connection!

grrrrhhhh...!!!

It pains my heart that the 1st blog entry I make after a while comes with a negative intent/experience. I wish it differently but I live in Nigeria after all. It is only in Nigeria that companies have a field day skimming and scamming their customers/consumers while the Consumer Protection Council stays dormant, NCC keep 'dulling' and the FG continue dipping their filthy hands into our collective inheritance.


My experience derives from a text message i received from MTN about two weeks ago wherein they apologized for their default bad service on BIS, they added that i was getting 1 week BIS free extension as compensation...yipppeeee! I screamed, thinking Nigeria just became better over night. Little did i know it was MTN adding a 419 dimension into the skill-block. My default BIS expiry date arrived and, of-course, MTN took me off the BIS network...chei! 


I would have sworn it was a mistake and I was still going to get the freeby, I delayed renewing on my own for a day. What a waste, even when I finally decided to give them the usual N3,000, they 'refused' to collect it meaning I stayed of the network for another 24 hrs.. In Nigeria's world of BB addiction, that was some frustration, I felt really left behind and my anger increased.


Finally, a friend of mine that works with MTN customer service helped get me back on the network a few hours ago at the cost of N3,000; my own money and I still had to work on it! Anyway, I didn't think of blogging until I got a text from MTN telling me I had been active since yesterday and my BIS expiration date was calculated based on yesterday rather than today. I no go gree o!!! They scammed me, now they want to skim me....#Godforbid.


Indeed, MTN is the "WORST' connection, I will get my 1 week and 1 day 'by hook or crook'.